Norfolk Broads boat hire, your questions answered
Is there Wi-Fi on the boat?
You can connect to our free guest network while on-site. You’ll receive joining instructions when you arrive. We don’t yet have a wireless network on board our hire boats.
What about phone coverage?
Phone network coverage around the Norfolk Broads is patchy, but for some that’s part of its charm.
Can I charge my phone on the boat?
Yes, all our boats have three-pin sockets and will charge phones, laptops and other devices.
Can I bring my dog?
We love dogs and have a selection of dog friendly Norfolk Broads boats for hire. Please call our bookings line on 01603 712334 for details. Dogs are welcome in most places around the Norfolk Broads, but it’s advisable to check with specific locations like nature reserves ahead of your visit.
I’ve never driven a boat before, is it easy?
Everyone who holidays with Broom receives full skipper training carried out by a Broom crew member. We’ll make sure you know your way around the hire boat before setting off on your holiday.
All our boats have bow thrusters. These handy devices make manoeuvring a boat in tight spaces or mooring up much easier. The Norfolk Broads has a set of rules much like the Highway Code. You can find a short guide to speed limits and other rules here.
Are life jackets provided?
Yes, we will provide you with life jackets when you arrive at Broom. We provide foam-only life vests for children under 12 years of age. We are not able to provide inflatable life vests to children under 12 so please provide details of children’s ages when making your booking. You may of course bring your own with you.
Should we bring our own bed sheets?
We use washable duvets and pillows, which are all professionally laundered, so bed linen isn’t needed.
What about towels?
Please remember to bring your own towels.
Are there blankets on the boats?
All our boats have onboard heaters should it get a little chilly in the evenings. But we don’t provide blankets so you may want to bring one with you, particularly if you are joining us in the colder months.
Can you moor anywhere or are there restrictions?
Free, paid for and prohibited moorings are marked along the riverbank. When you book with Broom, we’ll also send you a map of the Norfolk Broads with the moorings marked.
How do you fill up with fuel?
It’s unlikely you’ll need to refill as we’ll make sure you have enough fuel for your holiday. However, wherever you stop to fill up you should be guided on where and how to moor up.
Are hairdryers provided?
Yes hairdryers are provided on all boats.
Do we need to bring a plug adapter?
All our hire boats have standard UK three-pin plugs. You’ll need to bring an adapter for two-pin plugs or USBs.
How much storage is there?
Our luxury Norfolk Broads hire boats are fully equipped for a comfortable stay on the river. This includes storage facilities such as hanging space for clothes, draws and hidden storage areas. It is however recommended that you bring small bags rather than large bulky suitcases as these can be tricky to stow away on a boat.
Will I need to empty the toilet?
We recommend that you empty the toilet halfway through the week. Don’t worry it’s easy and we’ll show you how to do it before you head off on your holiday.
Is there a shower on the boat?
Yes, our hire boats have toilet facilities and a shower.
Are the boats cleaned between holiday parties?
Yes. We’ve updated our hygiene procedures to keep our team and customers safe. We call this deep clean process CleanAboard and you can read about it here.
Can we have food delivered to the boat ready for our holiday?
We cannot accept deliveries from supermarkets. Snacks, drinks and sandwiches are available from our riverside kiosk. Hampers stocked with Norfolk produce will soon be available to order via our website.
How do I hire a boat on the Norfolk Broads?
Visit our boat comparison page to compare our boats. Visit the individual boat pages for more information then click on the Book Now button to book via Hoseasons. Alternatively call our bookings line on 01603 714334 to speak to a member of the Broom Crew.
See you on the water.
