Welcome to our Frequently Asked Questions page. We have put together some information that will help you in preparation of your Holiday and which we hope you will find both informative and helpful.
If you have any other questions please get in touch by giving us a call or drop us an Email.
Getting Here
Where do I park my car?
We have ample outside parking free of charge.
How can I prepare for my holiday
To help you prepare for your holiday with us and on the Norfolk Broads The Broads Authority have put together a series of short Broads Boating Essentials Videos with some really useful information and tips, please watch in advance of your holiday with us.
Checking In
What are my cruiser handover times?
We aim to have your cruiser ready for 1pm although official takeover time is 4pm. If you arrive after office hours for any reason, we have a procedure for late arrivals which means you cannot leave the marina on your boat until you have been checked in the following day and had your trial run. Your cruiser must be handed back to the Marina by 9am on your day of departure.
Do I need experience driving my holiday cruiser?
You do not need previous experience to drive a boat, when you arrive you will be given a full demonstration of all equipment on the cruiser and a trial run to ensure you are happy driving and mooring a boat. You will also be given a manual providing useful information, instructions on operating your cruiser and reminders of safe navigation.